Last Updated: May 30, 2026

Acceptance of Terms

By accessing this website or using our services, you agree to these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

About Our Services

The Lumen Growth provides reputation management and review generation solutions designed to help local HVAC businesses improve their online presence and customer review acquisition.

• Our services may include:

• Reputation system setup

• Automated review request workflows

• Google Business Profile integration

• Review monitoring

• Reputation protection strategies

• Ongoing support and optimization

No Guarantee of Specific Results

While our systems are designed to help businesses generate more customer reviews and improve their online reputation, we cannot guarantee:

• A specific number of reviews

• A specific star rating

• Search engine rankings

• Revenue increases

• Business growth outcomes

Results vary depending on customer participation, market conditions, and other factors outside our control.

Client Responsibilities

Clients are responsible for:

• Providing accurate business information

• Maintaining access to required business accounts

• Responding to onboarding requests when necessary

• Using our services in compliance with applicable laws and platform policies

Payments

Fees for services will be communicated and agreed upon before work begins.

Unless otherwise stated in writing:

• Setup fees are non-refundable once implementation has started.

• Monthly services may be canceled according to the terms agreed upon between The Lumen Growth and the client.

Intellectual Property

All content on this website, including text, graphics, branding, and materials, is the property of The Lumen Growth unless otherwise stated.

Content may not be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, The Lumen Growth shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Third-Party Platforms

Our services may interact with third-party platforms such as:

• Google

• Email providers

• SMS providers

• CRM systems

• Marketing platforms

We are not responsible for outages, policy changes, restrictions, or actions taken by these third-party providers.

Changes to These Terms

We may update these Terms of Service at any time.

Changes will become effective immediately upon posting on this website.

Contact Information

If you have questions regarding these Terms of Service, please contact us:

The Lumen Growth

Email: [email protected]

Website: thelumengrowth.com